Helpful answers for homeowners
Frequently Asked Plumbing Questions
Find answers to common questions about plumbing repairs, drain cleaning, sewer services, water heaters, sump pumps, water treatment, gas lines, and service areas.
Plumbing • Drain • Sewer • Water Heaters
General Plumbing FAQs
Do you offer same-day plumbing service?
Same-day service is available for many residential plumbing needs when scheduling allows. Call 248-927-6050 to check current availability.
What plumbing emergencies do you handle?
Call for urgent issues such as active leaks, sewer backups, severe clogs, failed sump pumps, water heater failures, and plumbing problems causing active property damage.
What types of residential plumbing repairs do you perform?
Services include leak repair, fixture repair, water line issues, shutoff valves, faucets, toilets, water pressure concerns, and other common home plumbing repairs.
Do you repair toilets and faucets?
Yes. Same Day Plumber & Drain helps with toilet repair, faucet repair, dripping fixtures, running toilets, and related plumbing problems.
Can you repair leaking pipes and water lines?
Yes. Leaking pipes, supply lines, and water line concerns can be evaluated and repaired when appropriate.
Do you replace shutoff valves?
Yes. Damaged, leaking, or corroded shutoff valves can be evaluated and replaced when needed.
Do you fix water pressure problems?
Yes. Water pressure problems can be checked to help identify whether the issue is related to fixtures, valves, water lines, or another plumbing concern.
What areas do you serve?
Same Day Plumber & Drain serves homeowners throughout Oakland County and Macomb County, Michigan.
Drain Cleaning FAQs
What types of drains do you clean?
Common residential drain services include kitchen sinks, bathroom sinks, tubs, showers, laundry drains, floor drains, and main drain concerns.
Why does my drain keep clogging?
Recurring clogs can be caused by buildup, improper materials in the drain, pipe condition, root intrusion, or a deeper sewer line issue.
When do I need professional drain cleaning?
Professional drain cleaning may be needed when a clog does not clear, keeps returning, affects multiple fixtures, or causes water to back up.
Can you clear a main sewer drain?
Yes. The company can help with main drain problems and may recommend inspection or additional diagnostics depending on the situation.
What is hydro jetting?
Hydro jetting uses high-pressure water to clean buildup from eligible drain or sewer lines when pipe condition allows.
When is hydro jetting recommended?
It may be recommended for recurring clogs, heavy grease, sludge, debris, or difficult drain and sewer buildup.
Is hydro jetting safe for every pipe?
No. Older, damaged, collapsed, or severely deteriorated pipes may need additional evaluation before hydro jetting is considered.
Sewer FAQs
What are signs of a sewer line problem?
Recurring backups, multiple slow drains, sewer odors, gurgling fixtures, and basement drain backups can point to a sewer line problem.
What is a sewer camera inspection?
A sewer camera inspection uses a camera to view accessible conditions inside the sewer line and help identify visible issues.
When should I get a sewer camera inspection?
A camera inspection may be helpful for recurring backups, multiple slow drains, sewer odors, or before making major sewer repair decisions.
Can a sewer camera find tree roots?
Yes, a camera can help identify visible root intrusion inside accessible sections of the sewer line.
Does every sewer problem require excavation?
No. Some issues may be handled with cleaning, diagnostics, spot repair, trenchless repair, or CIPP lining depending on pipe condition.
What is trenchless sewer repair?
Trenchless sewer repair refers to methods that may repair or rehabilitate underground sewer pipe with less excavation than traditional replacement.
What is CIPP sewer lining?
CIPP stands for Cured-In-Place Pipe and creates a new liner inside an eligible existing sewer pipe.
Can every sewer line be lined?
No. CIPP suitability depends on pipe condition, access, shape, damage type, and inspection findings.
Can I get a second opinion before agreeing to major sewer repair?
Yes. Homeowners who have been told they need major sewer work can request another evaluation and repair discussion.
Water Heater FAQs
Do you repair water heaters?
Yes. Same Day Plumber & Drain can evaluate common residential water heater problems and explain repair options.
When should a water heater be replaced?
Replacement may make sense when the tank is leaking or failed, the unit is older, repairs are repeated, or it no longer meets your home’s hot-water needs.
Why am I running out of hot water?
Running out of hot water can be related to system size, component issues, sediment, thermostat problems, usage changes, or aging equipment.
Can you replace a leaking water heater?
Yes. A leaking or failed tank should be evaluated promptly to determine the right replacement option.
Do you install tankless water heaters?
Yes. Tankless water heater options can be evaluated based on sizing, fuel supply, venting, and installation requirements.
Is tankless right for every home?
No. Tankless suitability depends on hot-water demand, sizing, fuel supply, venting, space, and installation requirements.
Do you install gas and electric water heaters?
Replacement options may include gas and electric water heaters depending on the home’s existing system and installation requirements.
Sump Pump FAQs
Do you repair sump pumps?
Yes. Same Day Plumber & Drain can evaluate sump pumps that are not running, cycling improperly, making noise, or failing to remove water.
When should a sump pump be replaced?
Replacement may make sense when the pump is older, damaged, undersized, unreliable, or repairs are no longer practical.
Why is my sump pump running constantly?
Constant running can be related to heavy water entry, switch problems, discharge issues, pump sizing, or other system concerns.
Do I need a battery backup sump pump?
A battery backup may be useful if you want added protection during power outages, heavy rain, or primary pump failure.
Does a battery backup work during a power outage?
Yes, a properly operating battery backup system is designed to help the sump system continue removing water during a power outage.
Can you add a backup system to my existing sump pump?
Often, the existing sump pit, discharge system, available space, and home requirements need to be evaluated to determine suitable backup options.
Water Treatment FAQs
How do I know if I have hard water?
Common signs include mineral buildup, scale on fixtures, and spots on glassware. Testing can help confirm hardness.
What does a water softener do?
A water softener is designed primarily to reduce hardness minerals that can contribute to scale buildup and hard-water problems.
What does whole-home filtration do?
Whole-home filtration may help address selected water quality concerns depending on filtration media, water conditions, and system design.
What is reverse osmosis?
Reverse osmosis is a drinking water treatment method that uses a membrane and filters to provide additional treatment for water used for drinking and cooking.
Do I need a water test first?
Testing or evaluation is recommended so treatment options can be matched to the actual water conditions and household needs.
Can one treatment system solve every water quality problem?
No. Different systems address different concerns, and recommendations should be based on the water source, test results, and homeowner priorities.
Gas Line FAQs
Do you repair gas lines?
Yes. Same Day Plumber & Drain provides residential gas line repair and evaluation for homeowners.
Can you install a new gas line for an appliance?
Yes. New gas line installation can be evaluated based on the appliance demand, existing gas system, route, access, and code requirements.
Can you move or extend a gas line?
Gas line modifications and extensions can be evaluated based on the current piping, appliance location, access, and installation requirements.
Do you replace gas shutoff valves?
Yes. Gas shutoff valve replacement may be part of repair, appliance connection, or gas line update work.
What should I do if I smell gas?
If you smell gas or suspect an active gas leak, leave the area and contact the gas utility or emergency services as appropriate before attempting repairs.
Service Area FAQs
Do you serve Oakland County?
Yes. Same Day Plumber & Drain serves homeowners throughout Oakland County.
Do you serve Macomb County?
Yes. Same Day Plumber & Drain serves homeowners throughout Macomb County.
Do you provide service in Troy?
Yes. Troy is part of the local Oakland County service area.
Do you provide service in Rochester Hills?
Yes. Rochester Hills is part of the Oakland County service area.
Do you provide service in Royal Oak?
Yes. Royal Oak is part of the Oakland County service area.
Do you provide service in Sterling Heights?
Yes. Sterling Heights is part of the Macomb County service area.
Do you provide service in Shelby Township?
Yes. Shelby Township is part of the Macomb County service area.
How can I confirm whether you serve my city?
Call 248-927-6050 or use the contact page to ask about service availability for your city or neighborhood.
Still Have a Plumbing Question?
Call Same Day Plumber & Drain and tell us what is happening. We can help you understand the next step.